All posts tagged "customer service"
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Technology News
AI helps businesses make better decisions
August 9, 2023Artificial Intelligence (AI) can help businesses make better decisions, as it can be used to analyse...
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Mobile
Netone Sims cards still available at $1 each
May 18, 2023NetOne Cellular (Private) Limited, the digital solutions network provider with an extensive network coverage across Zimbabwe...
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Telecom
Zimnat Launches Customer Care Chatbot Must
December 5, 2018Zimnat has launched a customer service chatbot, an automated chat that responds to customer queries and...
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FinTech
Steward Bank Launches First Banking Chatbot in Zimbabwe That Provides Customer Account Information
March 23, 2018Steward Bank yesterday launched Batsi chatbot, the bank’s new natural-language chatbot on Facebook and Whatsapp. The...
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PressRoom
Econet Harnesses Artificial Intelligence To Improve Customer Service
March 7, 2018Listed telecoms and tech giant Econet Wireless Zimbabwe (EWZ) has taken the lead in the use...
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Telecom
Elevate To Create 25 000 New Jobs
September 5, 2017Customer acquisition and retention are two of the biggest challenges faced by any company. This challenge...
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Technology News
The Still-Birth Of Local E-Commerce Ecosystem
July 27, 2017A chance meeting with a disgruntled customer, swearing by the first name of his mother has...
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FinTech
How PowerTel Engages Customers In The Age Of Self-Service
July 10, 2017Not long ago, consumers were amazed if they were required to complete a task themselves rather...
