All posts tagged "customer service"

Technology News

AI helps businesses make better decisions

Artificial Intelligence (AI) can help businesses make better decisions, as it can be used to analyse...

Mobile

Netone Sims cards still available at $1 each

NetOne Cellular (Private) Limited, the digital solutions network provider with an extensive network coverage across Zimbabwe...

Telecom

Zimnat Launches Customer Care Chatbot Must

Zimnat has launched a customer service chatbot, an automated chat that responds to customer queries and...

FinTech

Steward Bank Launches First Banking Chatbot in Zimbabwe That Provides Customer Account Information

Steward Bank yesterday launched Batsi chatbot, the bank’s new natural-language chatbot on Facebook and Whatsapp. The...

PressRoom

Econet Harnesses Artificial Intelligence To Improve Customer Service

Listed telecoms and tech giant Econet Wireless Zimbabwe (EWZ) has taken the lead in the use...

Telecom

Elevate To Create 25 000 New Jobs

Customer acquisition and retention are two of the biggest challenges faced by any company. This challenge...

Technology News

The Still-Birth Of Local E-Commerce Ecosystem

A chance meeting with a disgruntled customer, swearing by the first name of his mother has...

FinTech

How PowerTel Engages Customers In The Age Of Self-Service

Not long ago, consumers were amazed if they were required to complete a task themselves rather...