All posts tagged "customer experience"
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FinTech
Innovation and Digital Transformation Essential for Insurance Industry in Africa
September 25, 2023The insurance industry in Africa is at a turning point, with innovation and digital transformation essential...
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Technology News
Twitter Reacts To OK Grand Challenge Telephone Mainers
June 7, 2021Zimbabwe’s biggest retail promotion, the OK Grand Challenge Jackpot Promotion, returns this year after a year...
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FinTech
NMB Opens Money Transfer And DSTV Centre
March 8, 2021It is now possible to experience quick and focused service when collecting money sent from abroad...
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Telecom
Econet unveils AI-powered Chatbot ‘Yamurai’ to enhance customer experience
February 10, 2021Econet Wireless Zimbabwe has launched a customer service enhancing Chatbot named Yamurai, to empower its customers...
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Auto
Asambe Unveils Electric Bicycle & Scooter Sharing Service In Zimbabwe
December 18, 2020Asambe, a pan-African electric scooter & bicycle sharing and guided tour Service Company, launched its platform...
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Technology News
Africa Data Centres acquires world-class data centre in Johannesburg
May 19, 2020Africa Data Centres, part of the Liquid Telecom Group, has completed the acquisition of a state-of-the-art...
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Auto
Zimnat Introduces Courtesy Car And New Claims Process
February 20, 2020Zimnat General Insurance today launched a new motor claims process and a towing and courtesy car...
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FinTech
Most Ecocash Services Back To Normal
November 22, 2019EcoCash says most of its critical services are now stable and back to normal, with customers...
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FinTech
OneMoney Roars To Life
November 16, 2019OneMoney, the mobile money platform from telecommunications giant NetOne is offering a range of solutions for...
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PressRoom
Econet Launches Zim’s First ‘Open Network’
April 20, 2018Econet Wireless Zimbabwe has launched a multi-purpose web self-care service that will give its customers control of their line account...
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PressRoom
Econet Harnesses Artificial Intelligence To Improve Customer Service
March 7, 2018Listed telecoms and tech giant Econet Wireless Zimbabwe (EWZ) has taken the lead in the use...
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PressRoom
NetOne Compensates OneFusion Customers
March 7, 2018Mobile Telecommunications giant NetOne on Monday compensated subscribers on its One Fusion package who were affected...
