ZETDC Revamps Self-Service Portal for a Seamless Electricity Management Experience

The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) has unveiled a revamped Self-Service Portal Reloaded. This upgraded platform promises a seamless user experience, allowing customers to handle various electricity-related tasks directly from their homes.

Your All-in-One Powerhouse
With the tagline “Your All-in-One Service Platform,” the new portal goes beyond just bill payments. Here’s what you can expect:

* Effortless Registration: Get started quickly by creating an account using your meter number.

* Quick Bill Payments: Pay your postpaid electricity bills directly through the portal, saving you time and avoiding queues.

* Track Faults Easily: Encountered a power outage? Simply enter the reference number to track the fault resolution progress.

* Recent Token Purchases at a Glance: View your recent token purchases for easy reference and budgeting.

Advanced Features for Enhanced Control
The ZETDC Self-Service Portal Reloaded offers even more:
* Net Metering Applications: Considering solar power? Apply for net metering directly through the portal for a streamlined process.

* New Connection Requests: Thinking of adding a new connection? Initiate the request through the platform for faster processing.

* Service Request Updates: Stay informed on the status of your service requests within the portal.

* Effortless Key Change Token Access: Need a key change token? Access it conveniently through the platform.
* Units Calculator: Planning your electricity purchase? Utilize the built-in units calculator to determine the exact amount of electricity you can acquire based on your budget.

Convenience at Your Fingertips
ZETDC encourages all customers to embrace the Self-Service Portal Reloaded for its speed, reliability, and user-friendliness. “Connect with your utility from the comfort of your home,” they emphasize.

Experience the convenience of managing your electricity needs online. Visit the ZETDC Self-Service Portal Reloaded at https://selfservice.zetdc.co.zw/.