EcoCash has announced that it successfully migrated to a new platform over the weekend and that it was now addressing post-cutover stabilization issues.
“We successfully implemented the planned upgrade of EcoCash to a new, more secure platform, and would like to thank our valued customers for their patience over this period,” a statement from Mr. Eddie Chibi, the CEO of Cassava Smartech Zimbabwe, the parent company of EcoCash, said.
“We are now dealing with post-cutover stability issues to optimize the availability of various EcoCash services across the new platform, and once again request our customers to bear with us as this may result in intermittent service,” the statement said.
EcoCash announced a planned major upgrade of its platform last week to improve system availability, user experience, security, and long term capacity issues.
